Terms and Conditions
Last Updated: March 19, 2026
Introduction
Welcome to our online store. By accessing and using this website, you accept and agree to be bound by the terms and conditions outlined below. Please read these terms carefully before making any purchase.
Orders and Pricing
When you place an order through our website, you are making an offer to purchase products subject to these terms and conditions.
- All orders are subject to product availability and confirmation of the order price.
- We reserve the right to refuse or cancel any order for any reason at any time.
- Order confirmation will be sent to your registered email address.
- Prices are subject to change without prior notice.
Payment Terms
We accept various payment methods to ensure a convenient shopping experience for our customers.
- We accept payments via credit card, debit card, UPI, net banking, and digital wallets.
- All payments are processed securely through our payment gateway partners.
- Prices are listed in Indian Rupees (INR) and include applicable GST.
- Payment must be received in full before order dispatch.
Shipping and Delivery
We strive to deliver your orders in a timely manner. Shipping terms are as follows:
- We ship to all serviceable locations across India.
- Delivery timelines are estimates and may vary based on location and product availability.
- Shipping charges, if applicable, will be displayed at checkout.
- Risk of loss and title for products pass to you upon delivery to the carrier.
Returns and Refunds
We want you to be completely satisfied with your purchase. Our return policy is designed to be fair and transparent.
- Products can be returned within the specified return period from the date of delivery.
- Items must be unused, in original packaging, and with all tags intact.
- Refunds will be processed to the original payment method within 7-10 business days.
- Certain products may not be eligible for return due to hygiene or safety reasons.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any damages arising from the use of our products or services.
- We are not liable for any indirect, incidental, or consequential damages.
- Our liability is limited to the purchase price of the product.
- We are not responsible for delays or failures due to circumstances beyond our control.
- Product images are for representation purposes only. Actual products may vary slightly.
Privacy and Data Protection
We are committed to protecting your privacy and personal information in compliance with applicable data protection laws in India.
- Your personal information is collected and used in accordance with our Privacy Policy.
- We do not share your information with third parties without your consent.
- All transactions are secured using industry-standard encryption.
- You have the right to access, modify, or delete your personal data.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in India.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: lunexstore@gmail.com